Passengers


We've Got You Covered...

We are committed to doing our bit to guard against the spread of COVID-19 and hope that all passengers will do the same.

ENGLAND:
From 15 June, the UK Government guidance states that passengers should wear a face covering when using taxis or private hire vehicles.

WALES:
From Monday 27 July, the Welsh Goverment legislation states there is a requirement to wear a face covering on public transport in Wales. It also applies to taxis.

Passengers are also advised – in line with UK Government guidance – to avoid contact and maximise social distancing when travelling by sitting in the rear of the vehicle, washing their hands before and after their journey. Passengers are also encouraged to open the window, or ask the Driver to open windows, to increase airflow while travelling.

Anyone showing symptoms associated with COVID-19 are urged to stay at home and not take any journeys. For essential journey advice and guidance, please follow the latest UK Government advice.